Google’s device that lets publishers promote advert house on their web sites is ubiquitous, however that’s largely a testomony to how exhausting it’s for purchasers to get out of it, one former publishing govt testified in federal court docket on Tuesday.
“I felt like they had been holding us hostage,” mentioned Stephanie Layser, a former programmatic promoting govt at Information Corp (which owns manufacturers like The Wall Avenue Journal and the New York Submit) who now works at AWS. Layser was testifying as a authorities witness within the Justice Division’s second antitrust case in opposition to Google, which is accusing the corporate of monopolizing the markets for advert tech instruments and illegally tying collectively two of its merchandise.
Layser was certainly one of three witnesses the court docket heard from on Tuesday, overlaying views from the writer facet, the advertiser facet, and within Google. Via their testimony, the federal government is making an attempt to color an image of an organization that exerts a lot management over the markets for advert tech instruments that clients don’t stroll away, even within the face of unfavorable adjustments. That’s as a result of, in keeping with the federal government, Google has protected its monopoly energy, stopping satisfactory options and true competitors from rising. Google, for its half, says the federal government is punishing it for fulfillment and making an attempt to power it to take care of rivals on extra favorable phrases.
Layser felt captured by a change Google rolled out in 2019, which prevented publishers from setting larger flooring costs only for Google’s advert change, AdX, underneath what it known as unified pricing guidelines (UPR). With UPR, Layser mentioned it was nonetheless doable to set totally different flooring for different exchanges inside every of their methods however not for Google’s. Publishers may need to set a better flooring value from AdX to allow extra competitors throughout advert auctions within the hope it will lead to a better value than the minimal they’re keen to just accept, she mentioned.
When Google launched UPR, Layser arrange a gathering with Google executives to precise her considerations and mentioned she believed this system was “in one of the best curiosity of Google and never in one of the best curiosity of their clients.” She didn’t recall how Google responded however mentioned that “nothing modified,” and this system was carried out.
Regardless of her grievances, Layser mentioned switching to a distinct device was not a viable choice. That’s as a result of utilizing Google’s writer advert server, identified on the time as DoubleClick for Publishers (DFP) and immediately as Google Advert Supervisor, was the one strategy to entry the big base of Google advertiser demand with real-time costs — which is vital in a system the place computer-run advert auctions occur in milliseconds.
Layser even helped put collectively an evaluation at Information Corp contemplating the professionals and cons of switching to a different writer advert server, AppNexus (later purchased by Microsoft and rebranded as Xandr), however decided the chance of shedding income with out the identical entry to Google Adverts demand was too nice.
The choice didn’t actually must do with the standard or value of Google’s product, nonetheless, Layser testified. “DFP is a 25- to 30-year-old piece of expertise. It’s gradual and clunky,” she instructed the court docket. Google additionally offered Information Corp much less perception into their transactions than they may have gotten with AppNexus, Layser mentioned. She “begged” Google for what she known as “log-level information” however by no means bought it. And due to DFP’s limitations, Layser mentioned she was unable to tackle initiatives she felt might maximize income. “I couldn’t innovate,” she mentioned. “I felt caught.”
“DFP is a 25- to 30-year-old piece of expertise. It’s gradual and clunky.”
Regardless of DFP’s supposed drawbacks, the Division of Justice alleges the device has almost 90 p.c market share within the US. Layser, who beforehand consulted for upward of 70 publishers, mentioned she might consider “possibly three publications out of lots of that don’t use DFP.” Due to its close to universality, she mentioned there are “legions” of publishing professionals who’ve solely ever labored with the Google device of their entire careers.
Throughout cross-examination, Google’s attorneys identified that Information Corp believed itself to be aggressive with Google in some areas, underscoring its declare that the DOJ is making an attempt to power offers with rivals. Within the evaluation about switching to AppNexus, Information Corp wrote that as a result of Google owns a media enterprise, it was unlikely to have aligned pursuits with Google long run.
Later within the day, the court docket heard from Jay Friedman, CEO of the Goodway Group, who make clear the advertiser facet of the market. Friedman testified that Google’s AdX has been the one change his firm has not been capable of negotiate charges with, regardless that its price is larger than others. “We had been instructed it wasn’t an choice,” he mentioned.
Then, the court docket heard prerecorded deposition from Eisar Lipkovitz, a former VP of engineering for show and video adverts at Google. Lipkovitz mentioned he nonetheless has “PTSD” from his time at Google and expressed frustration with colleagues who disagreed together with his view of how the instruments ought to work or moved too slowly on initiatives.
Lipkovitz mentioned he acknowledged a possible battle of curiosity in the way in which DFP and AdX had been built-in, and he described these within the firm who denied it as making “self-interested arguments.” Nonetheless, he credited a scarcity of options to Google’s DFP to the problem of working such a product. “It’s a enterprise that no person needs,” he mentioned.