A know-how difficulty at Alaska Airways resulted within the short-term grounding of flights in Seattle on Monday morning and issues into the afternoon for individuals making an attempt to e-book flights on its web site, the airline stated.
The Seattle-based firm stated in a press release the problem Monday morning resulted in a “vital disruption” to its operation — together with delayed flights. The airline stated it requested a 40-minute floor cease at Seattle-Tacoma Worldwide Airport to clear plane congestion.
No additional particulars got in regards to the know-how drawback, and the rationale for the disruptions was unclear.
A message on the corporate’s web site Monday afternoon stated it was experiencing points with reserving flights on the web site, by means of a cell app and on the contact middle.
“We sincerely apologize to our company who’re impacted and are working to resolve the problem as quickly as doable,” the assertion stated.
The issues got here at first of the corporate’s Cyber Monday flight sale. In feedback from its account on X to prospects complaining of missed flights, delays and issues utilizing the airline’s app and web site, the service additionally apologized.
In late September, Alaska Airways flights have been grounded in Seattle due to what the corporate referred to as vital disruptions from an unspecified know-how drawback.
