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PulseReporter > Blog > Tech > CFOs need AI that pays: actual metrics, not advertising and marketing demos
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CFOs need AI that pays: actual metrics, not advertising and marketing demos

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Last updated: June 28, 2025 9:59 am
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CFOs need AI that pays: actual metrics, not advertising and marketing demos
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Contents
Effectivity metrics: The primary wave of AI worthPast effectivity: The brand new monetary metricsAmortization timelines: Recalibrating funding horizonsStrategic worth integration: Linking AI to shareholder returnsThreat-adjusted returns: The chance administration equationThe CFO’s AI analysis playbook: From experiments to enterprise worthThe CFO’s AI analysis framework: Key metrics and issues

This text is a part of VentureBeat’s particular situation, “The Actual Value of AI: Efficiency, Effectivity and ROI at Scale.” Learn extra from this particular situation.

Latest surveys and VentureBeat’s conversations with CFOs counsel the honeymoon part of AI is quickly drawing to a detailed. Whereas 2024 was dominated by pilot applications and proof-of-concept demonstrations, in mid-2025, the strain for measurable outcomes is intensifying, whilst CFO curiosity in AI stays excessive. 

Based on a KPMG survey of 300 U.S. monetary executives, investor strain to show ROI on generative AI investments has elevated considerably. For 90% of organizations, investor strain is taken into account “necessary or crucial” for demonstrating ROI in Q1 2025, a pointy enhance from 68% in This fall 2024. This means a powerful and intensifying demand for measurable returns.

In the meantime, in line with a Bain Capital Ventures survey of fifty CFOs, 79% plan to extend their AI budgets this yr, with 94% believing gen AI can strongly profit not less than one finance exercise. This reveals a telling sample in how CFOs are presently measuring AI worth. Those that have adopted gen AI instruments report seeing preliminary returns primarily by effectivity positive aspects.

“We created a customized workflow that automates vendor identification to shortly put together journal entries,” mentioned Andrea Ellis, CFO of Fanatics Betting and Gaming. “This course of used to take 20 hours throughout month-end shut, and now, it takes us simply 2 hours every month.”

Jason Whiting, CFO of Mercury Monetary, echoed this effectivity focus: “Throughout the board, [the biggest benefit] has been the power to extend velocity of research. Gen AI hasn’t changed something, nevertheless it has made our present processes and folks higher.”

However CFOs at the moment are trying past easy time financial savings towards extra strategic functions. 

The Bain information exhibits CFOs are most enthusiastic about making use of AI to “long-standing ache factors that prior generations of expertise have been unable to resolve.” Cosmin Pitigoi, CFO of Flywire, defined: “Forecasting traits based mostly on massive information units has been round for a very long time, however the situation has at all times been the mannequin’s capability to clarify the assumptions behind the forecast. AI might help not simply with forecasting, but additionally with explaining what assumptions have modified over time.”

These latest surveys counsel that CFOs have gotten the first gatekeepers for AI funding; nonetheless, they’re nonetheless growing the monetary frameworks vital to guage these investments correctly. Those that develop strong analysis methodologies first will possible achieve vital aggressive benefits. Those that don’t could discover their AI enthusiasm outpacing their capability to measure and handle the returns.

Effectivity metrics: The primary wave of AI worth

The preliminary wave of AI worth seize by finance departments has centered predominantly on effectivity metrics, with CFOs prioritizing measurable time and price financial savings that ship quick returns. This concentrate on effectivity represents the low-hanging fruit of AI implementation — clear, quantifiable advantages which can be simply tracked and communicated to stakeholders.

Drip Capital, a Silicon Valley-based fintech, exemplifies this method with its AI implementation in commerce finance operations. Based on chief enterprise officer Karl Boog, “We’ve been in a position to 30X our capability with what we’ve finished thus far.” By automating doc processing and enhancing threat evaluation by massive language fashions (LLMs), the corporate achieved a outstanding 70% productiveness enhance whereas sustaining vital human oversight for advanced selections.

KPMG analysis signifies this method is widespread, with one retail firm audit committee director noting how automation has improved operational effectivity and ROI. This sentiment is echoed throughout industries as finance leaders search to justify their AI investments with tangible productiveness enhancements.

These effectivity enhancements translate on to the underside line. Corporations throughout sectors — from insurance coverage to grease and fuel — report that AI helps determine course of inefficiencies, resulting in substantial organizational value financial savings and improved expense administration.

Past easy value discount, CFOs are growing extra subtle effectivity metrics to guage AI investments. These embrace time-to-completion ratios evaluating pre- and post-AI implementation timelines, cost-per-transaction analyses measuring reductions in useful resource expenditure and labor hour reallocation metrics monitoring how staff members shift from guide information processing to higher-value analytical work.

Nonetheless, main CFOs acknowledge that whereas effectivity metrics present a strong basis for preliminary ROI calculations, they characterize just the start of AI’s potential worth. As finance leaders achieve confidence in measuring these direct returns, they’re growing extra complete frameworks to seize AI’s full strategic worth — transferring effectively past the effectivity calculations that characterised early adoption phases.

Past effectivity: The brand new monetary metrics

As CFOs transfer past the preliminary fascination with AI-driven effectivity positive aspects, they’re growing new monetary metrics that extra comprehensively seize AI’s enterprise influence. This evolution displays a maturing method to AI investments, with finance leaders adopting extra subtle analysis frameworks that align with broader company goals.

The surveys spotlight a notable shift in main ROI metrics. Whereas effectivity positive aspects stay necessary, we see productiveness metrics at the moment are overtaking pure profitability measures because the chief precedence for AI initiatives in 2025. This represents a elementary change in how CFOs assess worth, specializing in AI’s capability to reinforce human capabilities somewhat than merely cut back prices.

Time to worth (TTV) is rising as a vital new metric in funding selections. Solely about one-third of AI leaders anticipate with the ability to consider ROI inside six months, making fast time-to-value a key consideration when evaluating totally different AI alternatives. This metric will assist CFOs prioritize quick-win initiatives that may ship measurable returns whereas constructing organizational confidence in bigger AI initiatives.

Knowledge high quality measurements will more and more be included into analysis frameworks, with 64% of leaders citing information high quality as their most important AI problem. Ahead-thinking CFOs now incorporate information readiness assessments and ongoing information high quality metrics into their AI enterprise instances, recognizing that even probably the most promising AI functions will fail with out high-quality information inputs.

Adoption fee metrics have additionally change into commonplace in AI analysis. Finance leaders observe how shortly and extensively AI instruments are being utilized throughout departments, utilizing this as a number one indicator of potential worth realization. These metrics assist determine implementation challenges early and inform selections about further coaching or system modifications.

“The largest profit has been the power to extend velocity of research,” famous Jason Whiting of Mercury Monetary. This angle represents the bridge between easy effectivity metrics and extra subtle worth assessments — recognizing that AI’s worth usually comes not from changing present processes however enhancing them.

Some CFOs are implementing complete ROI formulation that incorporate each direct and oblique advantages (VAI Consulting):

ROI = (Internet Profit / Whole Value) × 100

The place internet profit equals the sum of direct monetary advantages plus an estimated worth of oblique advantages, minus whole funding prices. This method acknowledges that AI’s full worth encompasses each quantifiable financial savings and intangible strategic benefits, equivalent to improved determination high quality and enhanced buyer expertise.

For firms with extra mature AI implementations, these new metrics have gotten more and more standardized and built-in into common monetary reporting. Probably the most subtle organizations now produce AI worth scorecards that observe a number of dimensions of efficiency, linking AI system outputs on to enterprise outcomes and monetary outcomes.

As CFOs refine these new monetary metrics, they’re making a extra nuanced image of AI’s true worth — one which extends effectively past the straightforward time and price financial savings that dominated early adoption phases.

Amortization timelines: Recalibrating funding horizons

CFOs are basically rethinking how they amortize AI investments, growing new approaches that acknowledge the distinctive traits of those applied sciences. In contrast to conventional IT programs with predictable depreciation schedules, AI investments usually yield evolving returns that enhance as programs study and enhance over time. Main finance executives now consider AI investments by the lens of sustainable aggressive benefit — asking not simply “How a lot will this save?” however “How will this rework our market place?”

“ROI instantly correlates with AI maturity,” in line with KPMG, which discovered that 61% of AI leaders report higher-than-expected ROI, in contrast with solely 33% of learners and implementers. This correlation is prompting CFOs to develop extra subtle amortization fashions that anticipate accelerating returns as AI deployments mature.

The problem in establishing correct amortization timelines stays a major barrier to AI adoption. “Unsure ROI/problem growing a enterprise case” is cited as a problem by 33% of executives, notably these within the early phases of AI implementation. This uncertainty has led to a extra cautious, phased method to funding.

To deal with this problem, main finance groups are implementing pilot-to-scale methodologies to validate ROI earlier than full deployment. This method permits CFOs to assemble correct efficiency information, refine their amortization estimates, and make extra knowledgeable scaling selections.

The timeframe for anticipated returns varies considerably based mostly on the kind of AI implementation. Automation-focused AI sometimes delivers extra predictable short-term returns, whereas strategic functions, equivalent to improved forecasting, could have longer, much less sure payback durations. Progressive CFOs are growing differentiated amortization schedules that replicate these variations somewhat than making use of one-size-fits-all approaches.

Some finance leaders are adopting rolling amortization fashions which can be adjusted quarterly based mostly on precise efficiency information. This method acknowledges the dynamic nature of AI returns and permits for ongoing refinement of monetary projections. Somewhat than setting fastened amortization schedules on the outset, these fashions incorporate studying curves and efficiency enhancements into evolving monetary forecasts.

One leisure firm applied a gen AI-driven device that scans monetary developments, identifies anomalies and routinely generates executive-ready alerts. Whereas the quick ROI stemmed from effectivity positive aspects, the CFO developed an amortization mannequin that additionally factored within the system’s growing accuracy over time and its increasing software throughout numerous enterprise items.

Many CFOs are additionally factoring in how AI investments contribute to constructing proprietary information property that admire somewhat than depreciate over time. In contrast to conventional expertise investments that lose worth as they age, AI programs and their related information repositories usually change into extra useful as they accumulate coaching information and insights.

This evolving method to amortization represents a major departure from conventional IT funding fashions. By growing extra nuanced timelines that replicate AI’s distinctive traits, CFOs are creating monetary frameworks that higher seize the true financial worth of those investments and help a extra strategic allocation of assets.

Strategic worth integration: Linking AI to shareholder returns

Ahead-thinking CFOs are transferring past operational metrics to combine AI investments into broader frameworks for creating shareholder worth. This shift represents a elementary evolution in how monetary executives consider AI — positioning it not merely as a cost-saving expertise however as a strategic asset that drives enterprise development and aggressive differentiation.

This extra subtle method assesses AI’s influence on three vital dimensions of shareholder worth: income acceleration, threat discount and strategic optionality. Every dimension requires totally different metrics and analysis frameworks, making a extra complete image of AI’s contribution to enterprise worth.

Income acceleration metrics concentrate on how AI enhances top-line development by bettering buyer acquisition, growing the share of pockets and increasing market attain. These metrics observe AI’s affect on gross sales velocity, conversion charges, buyer lifetime worth and worth optimization — connecting algorithmic capabilities on to income efficiency.

Threat discount frameworks assess how AI enhances forecasting accuracy, improves situation planning, strengthens fraud detection and optimizes capital allocation. By quantifying risk-adjusted returns, CFOs can show how AI investments cut back earnings volatility and enhance enterprise resilience — components that instantly influence valuation multiples.

Maybe most significantly, main CFOs are growing strategies to worth strategic optionality — the capability of AI investments to create new enterprise potentialities that didn’t beforehand exist. This method acknowledges that AI usually delivers its most important worth by enabling completely new enterprise fashions or unlocking beforehand inaccessible market alternatives.

To successfully talk this strategic worth, finance leaders are creating new reporting mechanisms tailor-made to totally different stakeholders. Some are establishing complete AI worth scorecards that hyperlink system efficiency to tangible enterprise outcomes, incorporating each lagging indicators (monetary outcomes) and main indicators (operational enhancements) that predict future monetary efficiency.

Government dashboards now usually function AI-related metrics alongside conventional monetary KPIs, making AI extra seen to senior management. These built-in views allow executives to grasp how AI investments align with strategic priorities and shareholder expectations.

For board and investor communication, CFOs are growing structured approaches that spotlight each quick monetary returns and long-term strategic benefits. Somewhat than treating AI as a specialised expertise funding, these frameworks place it as a elementary enterprise functionality that drives sustainable aggressive differentiation.

By growing these built-in strategic worth frameworks, CFOs make sure that AI investments are evaluated not solely on their quick operational influence however their contribution to the corporate’s long-term aggressive place and shareholder returns. This extra subtle method is quickly turning into a key differentiator between firms that deal with AI as a tactical device and those who leverage it as a strategic asset.

Threat-adjusted returns: The chance administration equation

As AI investments develop in scale and strategic significance, CFOs are incorporating more and more subtle threat assessments into their monetary evaluations. This evolution displays the distinctive challenges AI presents — balancing unprecedented alternatives towards novel dangers that conventional monetary fashions usually fail to seize.

The chance panorama for AI investments is multifaceted and evolving quickly. Latest surveys point out that threat administration, notably in relation to information privateness, is anticipated to be the most important problem to generative AI methods for 82% of leaders in 2025. This concern is adopted carefully by information high quality points (64%) and questions of belief in AI outputs (35%).

Ahead-thinking finance leaders are growing complete risk-adjusted return frameworks that quantify and incorporate these numerous threat components. Somewhat than treating threat as a binary go/no-go consideration, these frameworks assign financial values to totally different threat classes and combine them instantly into ROI calculations.

Knowledge safety and privateness vulnerabilities characterize a main concern, with 57% of executives citing these as prime challenges. CFOs at the moment are calculating potential monetary publicity from information breaches or privateness violations and factoring these prices into their funding analyses. This consists of estimating potential regulatory fines, litigation bills, remediation prices and reputational injury.

Regulatory compliance represents one other vital threat issue. With many executives involved about making certain compliance with altering laws, monetary evaluations more and more embrace contingency allocations for regulatory adaptation. An aerospace firm government famous that “advanced laws make it troublesome for us to attain AI readiness,” highlighting how regulatory uncertainty complicates monetary planning.

Past these exterior dangers, CFOs are quantifying implementation dangers equivalent to adoption failures, integration challenges and technical efficiency points. By assigning probability-weighted prices to those eventualities, they create extra sensible projections that acknowledge the inherent uncertainties in AI deployment.

The “black field” nature of sure AI applied sciences presents distinctive challenges for threat evaluation. As stakeholders change into more and more cautious of trusting AI outcomes with out understanding the underlying logic, CFOs are growing frameworks to guage transparency dangers and their potential monetary implications. This consists of estimating the prices of further validation procedures, explainability instruments and human oversight mechanisms.

Some firms are adopting formal risk-adjustment methodologies borrowed from different industries. One method applies a modified weighted common value of capital (WACC) that comes with AI-specific threat premiums. Others use risk-adjusted internet current worth calculations that explicitly account for the distinctive uncertainty profiles of various AI functions.

The transportation sector gives an illustrative instance of this evolving method. As one chief information officer famous, “The information acquired from AI requires human verification, and this is a vital step that we overlook.” This recognition has led transportation CFOs to construct verification prices instantly into their monetary fashions somewhat than treating them as optionally available add-ons.

By incorporating these subtle threat changes into their monetary evaluations, CFOs are creating extra sensible assessments of AI’s true financial worth. This method permits extra assured funding selections and helps organizations keep applicable threat ranges as they scale their AI capabilities.

The CFO’s AI analysis playbook: From experiments to enterprise worth

As AI transitions from experimental initiatives to enterprise-critical programs, CFOs are growing extra disciplined, complete frameworks for evaluating these investments. Probably the most profitable approaches strike a stability between rigor and suppleness, acknowledging each the distinctive traits of AI and its integration into broader enterprise technique.

The rising CFO playbook for AI analysis comprises a number of key parts that differentiate leaders from followers.

  1. First is the implementation of multi-dimensional ROI frameworks that seize each effectivity positive aspects and strategic worth creation. Somewhat than focusing completely on value discount, these frameworks incorporate productiveness enhancements, determination high quality enhancements and aggressive differentiation right into a holistic worth evaluation.
  2. Second is the adoption of phased analysis approaches that align with AI’s evolutionary nature. Main CFOs set up clear metrics for every improvement stage — from preliminary pilots to scaled deployment — with applicable threat changes and anticipated returns for every part. This method acknowledges that AI investments usually comply with a J-curve, with worth accelerating as programs mature and functions broaden.
  3. Third is the mixing of AI metrics into commonplace monetary planning and reporting processes. Somewhat than treating AI as a particular class with distinctive analysis standards, forward-thinking finance leaders are incorporating AI efficiency indicators into common finances critiques, capital allocation selections and investor communications. This normalization indicators AI’s transition from experimental expertise to core enterprise functionality.

Probably the most subtle organizations are additionally implementing formal governance buildings that join AI investments on to strategic goals. These governance frameworks make sure that AI initiatives stay aligned with enterprise priorities whereas offering the mandatory oversight to handle dangers successfully. By establishing clear accountability for each technical efficiency and enterprise outcomes, these buildings assist forestall the disconnection between AI capabilities and enterprise worth that has plagued many early adopters.

As buyers and boards more and more scrutinize AI investments, CFOs are growing extra clear reporting approaches that clearly talk each present returns and future potential. These experiences sometimes embrace standardized metrics that observe AI’s contribution to operational effectivity, buyer expertise, worker productiveness and strategic differentiation — offering a complete view of how these investments improve shareholder worth.

The organizations gaining a aggressive benefit by AI are these the place CFOs have moved to change into strategic companions in AI transformation. These finance leaders work carefully with expertise and enterprise groups to determine high-value use instances, set up applicable success metrics and create monetary frameworks that help accountable innovation whereas sustaining applicable threat administration.

The CFOs who grasp these new analysis frameworks will drive the subsequent wave of AI adoption — one characterised not by speculative experimentation however by disciplined funding in capabilities that ship sustainable aggressive benefit. As AI continues to remodel enterprise fashions and market dynamics, these monetary frameworks will change into more and more vital to organizational success.

The CFO’s AI analysis framework: Key metrics and issues

Analysis dimension Conventional metrics Rising AI metrics Key issues
Effectivity • Value discount
• Time financial savings
• Headcount influence
• Value-per-output
• Course of acceleration ratio
• Labor reallocation worth
• Measure each direct and oblique effectivity positive aspects
• Set up clear pre-implementation baselines
• Monitor productiveness enhancements past value financial savings
Amortization • Mounted depreciation schedules
• Commonplace ROI timelines
• Uniform capital allocation
• Studying curve changes
• Worth acceleration components
• Pilot-to-scale validation
• Acknowledge AI’s bettering returns over time
• Apply totally different timelines for various AI functions
• Implement phase-gated funding tied to efficiency
Strategic Worth • Income influence
• Margin enchancment
• Market share
• Choice high quality metrics
• Knowledge asset appreciation
• Strategic optionality worth
• Join AI investments to aggressive differentiation
• Quantify each present and future strategic advantages
• Measure contribution to innovation capabilities
Threat administration • Implementation threat
• Technical efficiency threat
• Monetary publicity
• Knowledge privateness threat premium
• Regulatory compliance issue
• Explainability/transparency threat
• Apply risk-weighted changes to projected returns
• Quantify mitigation prices and residual threat
• Think about rising regulatory and moral issues
Governance • Venture-based oversight
• Technical success metrics
• Siloed accountability
• Enterprise AI governance
• Cross-functional worth metrics
• Built-in efficiency dashboards
• Align AI governance with company governance
• Set up clear possession of enterprise outcomes
• Create clear reporting mechanisms for all stakeholders

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