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PulseReporter > Blog > Money > Spotify’s new CHRO shares how she’s rolling out AI at a tech-first firm
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Spotify’s new CHRO shares how she’s rolling out AI at a tech-first firm

Pulse Reporter
Last updated: June 12, 2025 1:30 pm
Pulse Reporter 2 months ago
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Spotify’s new CHRO shares how she’s rolling out AI at a tech-first firm
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Good morning!

Spotify has a brand new CHRO: Anna Lundström. Becoming a member of the music and podcasting big in 2016, Lundström has held quite a lot of roles on the firm, and beforehand served because the VP of HR. She additionally performed a vital function masterminding the corporate’s distant work technique, in any other case often called “work from wherever.”

Fortune sat down with the newly-minted HR chief to get her ideas on workforce priorities for the corporate, what she thinks it takes to construct an ideal work-from-home coverage, and naturally, AI. 

Lundström and chief product officer Gustav Söderström have launched a set of AI guidelines to all the group, and launched a sequence of trainings for workers that vary from immediate engineering to extra superior programs. 

“Leaning totally into the educational, making our workers future prepared, offering them with AI literacy expertise—that may place them rather well,” she says. “We don’t know what the longer term will maintain, however the wager we’re taking is making everybody AI prepared.” 

Lundström says she’s additionally doubling down on worker well-being, which incorporates elevated psychological well being assist and an annual company-wide “Wellness Week.” An concept born out of pandemic-era Zoom burnout, that’s when the corporate closes all workplaces for the primary week in November, and sends 7,500 workers house on the similar time. 

“Individuals love that as a result of often, whenever you’re on trip, you come again to a full inbox and an extended to-do checklist,” she says. “However right here, everybody’s off on the similar time.”

You possibly can learn extra of my interview with Spotify’s new CHRO right here. 

Sara Braun
sara.braun@fortune.com

This story was initially featured on Fortune.com

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