AT&T clients report wi-fi service has been down for hours

AT&T is experiencing some points proper now which are leaving clients seeing “SOS” as an alternative of their common bars of service.

“We’re working to handle a software program subject that will have an effect on the flexibility of a restricted variety of our clients to connect with our wi-fi community. Holding our clients related is our highest precedence, so we admire their endurance as we work to resolve this subject,” stated AT&T spokesperson Jim Kimberly in an announcement despatched to The Verge.

Kimberly additionally stated that a proof posted by The Cellular Report was inaccurate. That outlet stated AT&T discovered internally {that a} failure at a switching middle “has resulted in a cascade of issues, together with service delays, the shortcoming to provision new SIM playing cards, and, for a lot of, an entire lack of community connectivity” that will primarily have an effect on iPhones and different Apple gadgets.

Customers on Reddit have additionally reported service points on some Android gadgets.

On Tuesday afternoon, there was additionally a spike in consumer experiences on Downdetector. There was a dip in experiences for the reason that peak, however whereas writing this text, the Downdetector graph has began to creep up once more.

Replace, August twenty seventh: Added assertion from AT&T spokesperson.