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Graphic design firm Serviette AI is carving out a novel path in an thrilling frontier space of vertical AI agent purposes.
A consumer can kind textual content in Serviette AI’s site, and its mannequin generates a graphic that represents textual content inside 5 seconds.
What’s fascinating is that beneath the hood, Serviette is doing this by taking the completely different conventional jobs of a design company — copywriter, designer, illustrator, model stylist — and replicating these discrete features with particular person AI brokers, as an alternative of with people.
The product has gotten spectacular traction since launching in August. It has 2 million beta customers, double the variety of customers simply six weeks in the past, in accordance with Pramod Sharma, Serviette co-founder and CEO.
“We’ve taken a barely completely different angle,” he mentioned in an interview with VentureBeat. “We didn’t begin with: ‘Let’s have a look at a picture mannequin and see what it may well do.’ Actually, for us that was an afterthought. It’s actually about what it takes to create a graphic, and the way it’s completed in the present day, and work backwards.”
Serviette AI is a part of a pattern towards vertical AI brokers
Serviette is a part of a rising variety of startups which might be popping as much as serve vertical areas with merchandise that aren’t pushed by the incumbent mannequin of SaaS, however by vertical AI brokers which might be beneath the hood. Serviette reveals how productive these agentic firms be. The corporate has a staff of 12 working remotely, with Sharma the one one residing within the SF Bay Space. These firms additionally promise to be extremely disruptive, as a result of they’re a lot extra customizable and highly effective for his or her particular use circumstances.
For a deeper dive into Serviette AI’s method, together with insights from its co-founders on how their agentic system works, try my dialog with Sam Witteveen, an AI agent developer, and the Serviette staff:
What appears to set Serviette other than the competitors is its deal with serving a particular want: Serving to professionals who aren’t graphic design consultants to create fairly designs, primarily for PowerPoint shows. These customers need diagrams and different illustrations, and never simply the slick photos produced by a variety of generative AI suppliers — and so they need to have the ability to edit these photos simply and easily. And that’s what Serviette does: After offering its greatest shot again to the consumer inside 5 seconds, it lets the consumer edit it for issues like model, coloration and design kind.
![](https://venturebeat.com/wp-content/uploads/2025/02/Screenshot-2025-02-06-at-3.22.19%E2%80%AFPM.png?w=800)
Serviette AI represents a 3rd method
Serviette doesn’t use diffusion AI fashions like most different picture suppliers, Sharma mentioned, as a result of these fashions don’t enable customers to simply edit distinctive parts of illustrations, for instance the slices of a pie chart, or surrounding textual content. By undergirding the Serviette product with brokers that serve particular, helpful features, Serviette’s method represents a “third method.”
The “first method,” taken by incumbent graphic-design contemporaries like Adobe or Canva, is to bolt AI instruments onto conventional design workflows. Serviette doesn’t do that. It’s gen AI-first, in that it makes use of the expertise to create the most effective visible first-draft that it may well, based mostly on a consumer’s immediate. It then simplifies the remaining enhancing course of, conserving in thoughts that the majority customers don’t have superior design expertise — the sort you want, for instance, to determine Adobe Artistic Cloud.
Neither is Serviette following the “second method,” that of the brand new breed of AI picture and video firms — like MidJourney, Secure Diffusion, Runway, Ideogram and others — that pleasure themselves on being AI-first, and use large diffusion fashions to bamboozle customers with high-quality photos or movies. It’s usually not clear how they differentiate from one another. Serviette, nevertheless, is set to not fall beneath the swoon of marvelous expertise for the sake of it, as a result of that doesn’t put customers first, Sharma famous.
Right here’s how Serviette AI works: It permits customers to stick a textual content description — whether or not it’s a presentation immediate, a weblog excerpt or brainstorming notes — and obtain a number of high-quality graphic choices in seconds. These graphics are usually not mere templates however customizable designs, with editable fonts, colours and layouts — however they’re simple to make use of, with sliding instruments. The product eschews the large menu bar with the lots of of choices supplied by extra advanced instruments like Figma or Canva. After creating a picture, Serviette lets you export it in an PNG, PDF or SVG format.
Serviette AI has 4 sub-agents beneath the hood
Extra fascinating, although, is how the brokers are working beneath the hood: Serviette makes use of an orchestrator giant language mannequin (LLM), pushed primarily by OpenAI’s GPT-4o mini, to reply to a consumer’s immediate. This LLM acts as an agent, delegating jobs to a collection of different sub-agents which have particular obligations. The primary “textual content” agent suggests some textual content that can be utilized within the design. The second “structure” agent seems to be on the textual content, and decides on a particular design structure that may be greatest for that textual content.
A 3rd “icon and illustration” agent checks a database to see if there’s an icon that matches the textual content request, and if there isn’t, it’d generate an icon on the fly. Lastly, there’s a fourth “model” agent, which lets customers customise the design with their very own company colours and elegance. As Sharma explains it, Serviette doesn’t put too many constraints on these 4 brokers, apart from to maximise for high quality and velocity. Responding inside 5 seconds is vital to assembly buyer want, mentioned Sharma.
Every agent contributes to the general composition, guaranteeing the generated graphic isn’t solely aesthetically pleasing however tailor-made to the consumer’s intent.
The fourth styling agent can be launched into the product subsequent week, and there can be enhancements over time, Sharma defined. Quickly, customers will have the ability to add a screenshot or different paperwork of their company styling, in order that a picture mannequin can robotically generate photos in that model. Sharma cited the analysis being completed by Meta within the space of enormous idea fashions (LCMs) that might assist right here. For now, although, Serviette’s agent is a rendering engine that provides varied styling choices to customers by way of a dashboard.
![](https://venturebeat.com/wp-content/uploads/2025/02/Napkin_-Revolutionizing-Design-with-AI-Agents-visual-selection.png?w=800)
High quality and focus as differentiators
One among Serviette’s most putting commitments is its deal with high quality. For Sharma, the aim isn’t simply to supply visuals shortly — it’s to make sure each graphic is price utilizing. “We take your written content material and remodel it right into a graphic that actually captures the essence of your concept,” mentioned Sharma. “We realized that in a graphic, good isn’t sufficient. It must be actually, actually nice. In any other case it defeats the aim.”
Sharma co-founded Serviette AI with Jerome Scholler after sharing a joint frustration across the high quality of presentation decks. Earlier than beginning Serviette, Sharma constructed academic video games firm Osmo, which was additionally recognized for design high quality. Scholler was a part of Osmo’s founding staff. Sharma can be an ex-Googler.
This obsession round high quality extends to the technical underpinnings. Not like diffusion fashions that usually lack semantic understanding of graphics, Serviette’s agent-driven platform permits it to separate parts like content material, structure and elegance. This decoupling permits customers to change content material dynamically with out shedding the design’s integrity.
Traction and enlargement
The market appears to agree with Serviette’s method. The platform has doubled its customers throughout the previous six weeks, and is exhibiting sturdy retention charges, suggesting that customers just like the underlying workflow. After a number of weeks of use, Sharma famous, “Customers are like: ‘Give me extra!’ ‘Are you able to broaden the catalog? The probabilities? The kind of illustrations?’ It’s good for us as a result of we’re very targeted now.”
What’s fascinating, although, is that for visible communications, sure designs work properly, and others don’t. The human mind can simply perceive pie and bar charts, for instance, however can have a tougher time with different designs. “What we’ve got realized in regards to the area is that the buildings themselves are usually not limitless,” mentioned Sharma. “They’re well-defined buildings or metaphors that individuals usually use, however how do you render them? How do you illustrate that metaphor? That’s the place a variety of creativity comes , and we are literally engaged on increasing that dramatically.”
The corporate raised a $10 million seed roun, and got here out of stealth in August 2024. However it has been three years since they began engaged on the issue. “I can let you know it nonetheless is basically arduous downside,” mentioned Sharma. “People are so good at studying graphics, and determining if the graphic is nice. They don’t know make one, however they will decide one very, in a short time.”
The way forward for Serviette AI
As bigger gamers like Canva and Adobe eye the gen AI area, Serviette AI’s clear differentiation may make it an acquisition goal. Whether or not as an unbiased disruptor or a crucial element of a bigger ecosystem, Serviette AI is undoubtedly one to observe within the gen AI graphics panorama.