An hour-long video revealed Saturday by Avid gamers Nexus, a YouTube channel targeted on PC gaming {hardware}, accuses NZXT’s PC rental program of “bait-and-switch” techniques, with costs and specs which can be consistently altering.
The Flex program permits prospects to hire prebuilt gaming PCs beginning at $59 per thirty days (not together with a mouse, keyboard, or monitor). However Avid gamers Nexus reveals that NZXT adjustments the specs and costs of PC fashions “day-to-day in some cases” and provides PCs with very totally different setups below related mannequin names relying on whether or not you wish to purchase or hire. The quickly altering costs additionally obscure the potential worth of listed “reductions” because the packages shift backwards and forwards.
The video reveals one occasion of NZXT’s Participant: Three PC listed as having an Nvidia GeForce RTX 4070 Ti Tremendous graphics card, together with an Intel Core i7-13700KF with the “purchase” possibility chosen. Nonetheless, viewing the identical PC mannequin below the “subscribe” possibility confirmed the identical processor with a much less highly effective Nvidia RTX 4070 Ti.
Regardless of the totally different GPUs, it mentioned NZXT listed each fashions as having the identical estimated frames per second in video games like Starfield and Name of Obligation Trendy Warfare.
Avid gamers Nexus additionally highlights different parts of the Flex program, just like the pricing scheme that leads prospects to pay extra money than merely shopping for a PC outright and “aggressive” phrases of service. The Verge reached out to NZXT with a request for remark however didn’t instantly hear again, and we haven’t seen a response posted in its neighborhood areas or social media channels.
“We simply assume it is a rip-off at this level,” Steve Burke, the editor-in-chief at Avid gamers Nexus, says throughout the video. “The efficiency claims alone are massively deceptive, particularly for the reason that solely distinction in considered one of these that’s significant is the phrase ‘Tremendous,’ which lots of people — particularly those that are probably renting or shopping for a pre-built — received’t catch.”