A Financial institution of America outage confirmed clients blanked-out account balances

First, it was Spotify, then Verizon, then PlayStation, and now it’s apparently Financial institution of America’s flip to have an outage this week. Some clients reported issues accessing their financial institution accounts on Wednesday, with the balances exhibiting $0 or “—-” as a substitute of what ought to be there.

“Some cellular and on-line banking shoppers skilled a difficulty accessing their accounts and steadiness info earlier right now,” writes Financial institution of America media relations govt Matt Card in an e-mail to The Verge. “These expertise points have been totally resolved. We apologize for any inconvenience.”

Experiences spiked simply earlier than 1PM ET on Downdetector, with posts throughout X and Reddit from individuals reporting that their account balances don’t present something (some talked about that the quantities they owe, nonetheless, look like displaying precisely).

We verified this afternoon that the financial institution’s app was exhibiting clients a notification that “Accounts briefly unavailable” and that “Some accounts and/or balances are briefly unavailable,” as reported beforehand by CNN. Some individuals have reported their accounts are working or intermittently having access to their info, and it’s unclear how many individuals have been affected. In July, Financial institution of America stated 58 million shoppers use its “digital capabilities to assist handle their monetary lives” and that they related a report 23.4 billion occasions final yr.

There’s no phrase on what might need prompted the issue, however tell us if issues are working for you now.

Replace, October third: Added up to date Financial institution of America assertion.