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PulseReporter > Blog > Travel > 10 errors to keep away from when redeeming airline factors and miles
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10 errors to keep away from when redeeming airline factors and miles

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Last updated: July 25, 2025 7:21 pm
Pulse Reporter 14 hours ago
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10 errors to keep away from when redeeming airline factors and miles
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Contents
Limiting your rewards and never incomes transferable factors and milesRelying solely on an airline’s web siteRelying solely on a cellphone agentNot looking out section by sectionNot being versatile with dates or airportsNot planning upfrontReserving and never rechecking your award flightIgnoring stopover and open-jaw prospectsPaying pointless chargesRedeeming factors and miles for one thing apart from flightsBackside line

Even essentially the most seasoned award traveler could make errors when utilizing airline factors and miles. This will result in a much less comfy flight, further charges and even an lack of ability to journey.

Happily, the most typical errors when reserving airline award journey are straightforward to keep away from. We’ll clarify the most typical errors and the way to make sure your future award redemptions go as deliberate.


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Limiting your rewards and never incomes transferable factors and miles

Etihad business class cabin
ZACH GRIFF/THE POINTS GUY

Although incomes a beneficiant welcome bonus on a bank card is a straightforward solution to enhance your rewards stability to safe your subsequent dream redemption, devaluations are an unlucky actuality of the factors and miles business.

For instance, you may have 60,000 miles saved up, near the 63,000 miles wanted to guide a flight to Europe, when the program immediately will increase the charges to 70,000 miles with out discover.

All of the sudden, you are additional away from taking that journey.

As now we have seen, applications can (and do) improve redemption charges with out discover to their members. So, the final rule is to not hoard your factors and miles to keep away from the danger of being hit with an surprising value rise inside your favourite airline loyalty program.

One other solution to defend your self towards airline program devaluations is to earn transferable bank card factors or miles slightly than factors or miles inside a particular program. This lets you hold your choices open till you’re able to guide and keep away from devaluations inside one program.

Associated: How (and why) it’s best to earn transferable bank card factors and miles

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Relying solely on an airline’s web site

Virgin Atlantic airplane seats
BEN SMITHSON/THE POINTS GUY

To newcomers, it could appear unusual to be instructed that an airline’s web site is not all the time dependable when trying to find award tickets. Whereas main enhancements have occurred over the previous few years, you should still not see all doable choices for utilizing your hard-earned rewards.

For instance, associate airways do not all the time seem. Even once they do, your website could not present all out there routings. A program additionally could permit for stopovers or different versatile redemption choices, however they don’t seem to be all the time obvious.

You’ll be able to seek for award availability throughout the three main alliances in varied methods, however no airline presents an ideal consumer expertise. Some permit calendar searches in case your dates are versatile, whereas others have efficient filtering choices. For those who’re simply getting began, it is value taking a while to discover the key U.S. carriers’ web sites (American Airways, Delta Air Strains and United Airways), however you may also begin with a extra normal web site like Google Flights or FlightConnections. Discover the airways that function flights in your desired dates, and filter by alliance or particular person service.

Simply do not forget that associate airways do not all the time seem on-line. With some awards, your finest guess could also be to name.

It is also a good suggestion to familiarize your self with exterior instruments like Seats.aero and ExpertFlyer (the latter of which is owned by TPG’s mum or dad firm, Purple Ventures). Doing so might help you observe hard-to-find award house to redeem your factors and miles extra effectively.

Associated: Getting began with factors, miles and bank cards to journey

Relying solely on a cellphone agent

Mature businesswoman using phone while traveling by a taxi
LUIS ALVAREZ/GETTY IMAGES

Simply as an airline’s web site is probably not utterly correct, do not assume that its cellphone brokers are all the time on level. Many do not perceive routing guidelines or do not know the best way to seek for award stock on associate airways. We have usually discovered that brokers are unwilling to go looking throughout a number of dates, merely telling us there is no such thing as a availability and ending the decision. Know your routing guidelines, and information the agent if that you must.

It may also be actually useful to develop an understanding of airline fare lessons. Briefly, each airline ticket has a one- or two-letter fare code comparable to your ticket sort. If you already know the proper fare lessons for award reservations, you may push an agent to verify a ticket.

For instance, Star Alliance standardizes the fare lessons for award tickets throughout its member airways — X is for economic system, I is for enterprise class and O is for top quality. For those who discover an I-fare ticket on a Star Alliance airline, it needs to be bookable through the frequent flyer program of any service within the alliance.

If you’re not getting a passable reply, an excellent technique is to hold up and check out once more. Do not assume an agent is aware of greater than you do, particularly while you’ve confirmed that award house exists.

Associated: Do not wait on maintain: Here is the best way to attain airline customer support rapidly

Not looking out section by section

JetBlue A220 Frontier A321 United LGA
ZACH GRIFF/THE POINTS GUY

One other key mistake applies while you’re reserving sophisticated itineraries with a number of stops. Often, you may run into conditions the place a web site does not value awards accurately or does not show all flight choices for a number of causes:

  • An lack of ability to mix two or extra associate airways
  • An lack of ability to mix a low-level business-class flight with a low-level coach flight to cost the ticket as a low-level business-class award
  • A bent to “drive” you onto the airline’s personal flights

Some web sites help you search section by section utilizing a multicity search, however to be secure, strive trying to find one flight at a time. If you cannot get the web site to mix the flights correctly, name to guide the ticket. This manner, you’re armed with the precise flights you need and might spoon-feed them to the cellphone agent.

Sadly, it is value noting that this does not all the time work. American Airways, for instance, makes use of “married section” logic when pricing award tickets by itself flights. Because of this, for those who discover a flight from Philadelphia Worldwide Airport (PHL) to Los Angeles Worldwide Airport (LAX) through New York’s John F. Kennedy Worldwide Airport (JFK) on the saver degree, that does not imply you may mechanically guide JFK to LAX.

Associated: The right way to discover the most cost effective redemption charges utilizing Flying Blue miles

Not being versatile with dates or airports

Amsterdam airport terminal
ERIC ROSEN/THE POINTS GUY

Airways have sophisticated techniques for figuring out which flights to make out there for award redemptions. You might be out of luck in case your journey plans are utterly inflexible. Flexibility could also be unimaginable in some instances, however generally, having the ability to alter your schedule by a single day could make the distinction between a profitable redemption and being shut out.

The identical holds for selecting which airports to make use of. If you cannot initially discover the award you need from your house airport, solid a wider web. You might strive an alternate gateway only a bit farther away, or take into account beginning at a serious hub and reserving a separate positioning flight to get there.

Keep in mind, permit sufficient time to get from one airport to a different.

Associated: 9 home lounges which can be value going out of your method for

Not planning upfront

Qantas business class
ERIC ROSEN/THE POINTS GUY

A standard fantasy is that award tickets have to be booked the very second the flight turns into out there.

Whereas most seats might be out there for some applications when first loaded, normally 11 or 12 months earlier than the flight’s departure, some applications launch last-minute award seats within the days main as much as departure.

Many individuals aren’t comfy leaving the planning till the final minute, even when they discover an awesome seat to Europe, leaving, say, tomorrow.

It is value understanding when your program of alternative masses its seats and whether or not it is going to probably add further seats on the final minute.

Reserving round 9 months upfront is commonly a good suggestion. By this level, just about all applications could have loaded their seats, and it’s miles sufficient upfront that award availability ought to nonetheless be plentiful.

It is best to guide as early as doable for peak journey durations. For instance, if you wish to fly to Australia for Christmas, guide as early as doable.

Associated: Finest occasions to guide business-class award flights: Final-minute vs. superior bookings

Reserving and never rechecking your award flight

Man using a laptop
TOM WERNER/GETTY IMAGES

After you guide any flight, it is a good suggestion to examine on it periodically. Schedule and gear modifications that utterly mess up an itinerary could help you rebook a ticket (at no cost) on a extra fascinating flight. The sooner you may determine these modifications, the better it will likely be to seek out an alternate route.

Moreover, you may guide an economic system award ticket however then see business-class availability just a few weeks earlier than departure. Relying on the airline, you might be eligible to maneuver to the next cabin and not using a change charge, although you have to pay the mileage distinction.

Consider your flight reservations — each award tickets and money bookings — as crops needing consideration. In any other case, you might expertise a major schedule change or cancellation, jeopardizing your journey.

Associated: Keep away from charges: The right way to change and cancel airline award tickets

Ignoring stopover and open-jaw prospects

City skyline
GILLIAN JACKSON/HYATT

Some airways help you guide a free stopover en route to your vacation spot or fly into and depart from totally different cities. These are nice methods to maximise your award ticket with out spending any (or many) extra factors or miles.

For instance, Alaska Airways Mileage Plan permits you to add a stopover on worldwide award flights at no cost, even on one-way tickets. In the meantime, Air Canada Aeroplan permits stopovers for five,000 miles.

Alternatively, you may mix one-way award flights utilizing your factors or miles after which guide an inexpensive money ticket (or one other type of transportation) to journey between cities.

Do not prohibit your self to round-trip itineraries. Versatile routing guidelines might help you go to extra cities and get extra out of your trip.

Associated: The right way to maximize stopovers and open jaws for award journey: Take a look at these airline loyalty applications

Paying pointless charges

Person opening wallet
RATTANAKUN/EYEEM/GETTY IMAGES

Ancillary charges are a giant enterprise for airways, and sure applications impose these on award tickets. Some airways cost a charge for departing from a particular area, whereas others add gasoline surcharges to journey on sure carriers. You need to all the time search for alternate flight choices to keep away from these charges, if doable.

When you have transferable bank card factors or miles, take into account transferring them to a program that doesn’t impose gasoline surcharges, like Air Canada Aeroplan or Avianca LifeMiles.

There’s one, specifically, you may need to look out for: the cellphone ticketing charge. Brokers usually add this charge while you name to redeem your factors or miles, even on awards that may’t be booked on-line. If a web site does not help you guide a flight, politely ask the cellphone agent to waive the reserving charge. In any case, you did not select to name; you needed to name.

Associated: Dynamic pricing vs. gasoline surcharges — which is the lesser of two evils in your subsequent redemption?

Redeeming factors and miles for one thing apart from flights

Emirates first class cabin
ZACH GRIFF/THE POINTS GUY

You will normally get essentially the most worth out of your rewards when redeeming them for flights slightly than objects like reward playing cards, inflight purchases or on-line procuring. With only a few exceptions, it’s best to resist the urge to pursue different redemptions, even if you cannot instantly discover the award seat that works finest for you. Certainly, redeeming Delta SkyMiles for a flight on peak journey dates could not provide the most effective worth, however it nearly all the time beats what you will get by utilizing factors or miles for merchandise or reward playing cards.

Total, award ticket redemptions usually present the most effective worth in your factors and miles.

Backside line

Getting began on this planet of factors and miles takes a variety of work, and you may inevitably make errors. Nevertheless, educating your self on the ins and outs of reserving award flights is a essential first step to avoiding them.

Hopefully, these ideas will assist forestall mishaps and make sure you maximize your rewards when reserving your subsequent journey.

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